Workshop Schedule - "TechSavvy Solutions: Streamlining Office Operations with MunComp Systems"

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Workshop Schedule

Pre - Book your seat

Please pre-book your seat well in advance (30 days before the event).

MunComp Systems reserves the right to cancel any of the events if adequate seats has not been booked.

No cancellations will be accepted less than 5 days before the event

Please phone +27 (12)
348 5622/348 0367 (Renette) for your booking arrangements.

Workshop dates for 2015
Proposed Date
Time required
Basic Training: Records/ Archives:
Main Menu, File Plan, Indexing, File Distribution, Correspondence Out, Cheque/Invoices Received, Faxes Received Electronically, History, eMails, File Content, Memo's and Messages, Task Manager, Documents Setup, Customer List & Sms's.  Registers
On-line webhelp
Monday, 20 August 2018

1 Day

Main Menu, Workflow, File Contents, Memo's and Messages, Task Manager, Indexing to View Documents, Local User Setup, Correspondence Out. Miscellaneous:
On-line webhelp
Tuesday, 21 August 2018

1 Day

Items, Agenda, Advanced:
Main Menu, Reports and Items Management, Items Workflow (Comments), Manage My Items (Create a new Item), Meetings: Item Management, Agenda Management, Minutes Management
Wednesday, 22 August 2018
Wednesday, 21 November 2018

1 Day

Customer Care:
Main Menu, Customer Care Management: Create Complaint Codes, Import CSV Files, Add Complaints, Edit on a Compliant/Complaint Code, Print Job Cards, Set a Reminder, Add Feedback, Close a Complaint, Do a Query Search in the Active List, Search for Complaints in History, Request Extension of Target Date, Recall a Complaint form History to Active List, Export Complaint list/ codes, Create a Line Graph of the top 10 Complaints/all Complaints, Print Reports,
On-line webhelp
Moday, 10 September 2018
Thursday, 25 October 2018

1 Day

IDP/SDBIP Management:
Creating and manage the IDP ito mSCOA
Creating and manageing POE in the SDDBIP,
On-line webhelp
Monday, 22 October 2018
Tuesday, 20 November 2018

1 Day

Risk Management; Legal Compliance; Browser
Risk Management process
Risk Planning
Risk Identification
Risk Analysis
Risk Treatment/Responce
Risk Monitor and Control
Legal Compliance
Portfolio of Evidence (POE)
Tuesday, 23 October 2018
Monday, 19 November 2018
1 Day
System Administration:
Main Menu, User Management, File Plan, Connecting, Back Up & Management, Company Setup, Document Setup, Mail Groups, Create Reports, Customer List, Disposal Schedule Setup, Structured Workflow, Complaint Codes CCM & Local User Setup. On-line webhelp
Thursday, 14 September 2018

1 Day

Resolution Management
Resolution workflow & Resolution Management.
On-line webhelp
Thurday, 23 August 2018
Thursday, 22 November 2018
1 Day
Miscellaneous Functions:
License Management; Vehicle License; CV Manager; Digital Scanner; Scanner Setup; Task Manager; Traffic Fines; Transport Permits. On-line webhelp
Thursday, 12 September 2018 1 Day Pretoria
Contracts; SCM; Tenders:
Capture anhd manage SCM tenders and contracts, including POE, On-line webhelp
Tuesday, 11 September 2018

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